• No harassment, threats, slurs or personal attacks.
• No hate speech, discrimination or content targeting protected groups.
• No sexual content, no content that sexualises minors in any way.

• No cheating, botting, scripting or exploiting bugs.
• No win-trading, boosting, smurfing or collusion in ranked or tournament play.
• No deliberately leaving matches to ruin them for teammates.

• No spam, advertising, scams or referral schemes.
• No phishing links, malware, or attempts to impersonate staff.
• No sharing personal information about yourself or others (doxing).

• Clan leaders are responsible for moderating their own clan chat.
• Tournament organisers may enforce additional rules listed on the event page.
• Bribery, match-fixing and prize fraud lead to lifetime bans.

Tap the “Report” option on any profile, chat message or match result. Reports are reviewed by our moderation team and may be investigated automatically by anti-cheat systems. False mass-reporting is itself a violation.

Depending on severity, violations may lead to:

• A chat mute (24 hours to 30 days).
• Removal of rewards, rank or items.
• Temporary account suspension.
• Permanent ban without refund.

You can appeal any moderation action by emailing support@neonludo.com.

We use chat filters, age gates and report tooling to keep the community safe. If you see content that may harm a minor, report it immediately and email privacy@neonludo.com.